HOTEL SOFTWARE

🏨 HOTEL MANAGEMENT SOFTWARE FEATURES

✅ 1. Front Desk Management

• Guest check-in/check-out
• Room status overview (vacant, occupied, reserved)
• Room switching, hold/reserve, and upgrades
• Guest folio creation

✅ 2. Reservation System

• Direct booking engine for website integration
• Walk-in and phone booking entry
• Group bookings and room block management
• Real-time room availability

✅ 3. Housekeeping Management

• Assign and track cleaning status
• Update room condition (clean/dirty/in-maintenance)
• Notify housekeeping staff via app/device

✅ 4. Point of Sale (POS)

• Restaurant, bar, spa, and retail billing
• Itemized billing
• Integration with guest room charges

✅ 5. Billing & Invoicing

• Auto-calculation of room charges, discounts, taxes
• Split and group billing
• Multiple payment methods (UPI, cards, wallets, cash)
• GST-compliant invoicing (India-specific)

✅ 6. Channel Manager Integration

• Synchronize room availability with OTAs (Booking.com, Airbnb, etc.)
• Real-time rate and inventory updates

✅ 7. Reporting & Analytics

• Occupancy reports
• Revenue, sales, and tax summaries
• Daily, weekly, and monthly financial reports

✅ 8. Guest CRM

• Guest profiles and stay history
• Loyalty programs
• Automated emails/messages (booking confirmation, feedback requests)

✅ 9. Multi-property Support (if needed)

• Manage multiple hotels from a single dashboard

✅ 10. Staff & Role Management

• Define roles (receptionist, manager, housekeeping, etc.)
• Access controls and audit trails

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🔐 Optional Advanced Features

• Mobile app for guests and staff
• Self-check-in kiosk
• Smart key integration (RFID/mobile-based entry)
• Inventory and procurement management
• Integration with accounting software (e.g., Tally, QuickBooks)