HOTEL SOFTWARE

🏨 HOTEL MANAGEMENT SOFTWARE FEATURES

✅ 1. Front Desk Management

  • Guest check-in/check-out
  • Room status overview (vacant, occupied, reserved)
  • Room switching, hold/reserve, and upgrades
  • Guest folio creation

✅ 2. Reservation System

  • Direct booking engine for website integration
  • Walk-in and phone booking entry
  • Group bookings and room block management
  • Real-time room availability

✅ 3. Housekeeping Management

  • Assign and track cleaning status
  • Update room condition (clean/dirty/in-maintenance)
  • Notify housekeeping staff via app/device

✅ 4. Point of Sale (POS)

  • Restaurant, bar, spa, and retail billing
  • Itemized billing
  • Integration with guest room charges

✅ 5. Billing & Invoicing

  • Auto-calculation of room charges, discounts, taxes
  • Split and group billing
  • Multiple payment methods (UPI, cards, wallets, cash)
  • GST-compliant invoicing (India-specific)

✅ 6. Channel Manager Integration

  • Synchronize room availability with OTAs (Booking.com, Airbnb, etc.)
  • Real-time rate and inventory updates

✅ 7. Reporting & Analytics

  • Occupancy reports
  • Revenue, sales, and tax summaries
  • Daily, weekly, and monthly financial reports

✅ 8. Guest CRM

  • Guest profiles and stay history
  • Loyalty programs
  • Automated emails/messages (booking confirmation, feedback requests)

✅ 9. Multi-property Support (if needed)

  • Manage multiple hotels from a single dashboard

✅ 10. Staff & Role Management

  • Define roles (receptionist, manager, housekeeping, etc.)
  • Access controls and audit trails

🔐 Optional Advanced Features

  • Mobile app for guests and staff
  • Self-check-in kiosk
  • Smart key integration (RFID/mobile-based entry)
  • Inventory and procurement management
  • Integration with accounting software (e.g., Tally, QuickBooks)
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