HOTEL SOFTWARE

🌐 1. Front Desk Management

• Guest check-in/check-out
• Room allocation
• Real-time room status (vacant, reserved, occupied)

🛏️ 2. Room Booking & Reservations

• Online & offline booking integration
• Calendar view of reservations
• Group bookings and corporate reservations

💳 3. Billing & Invoicing

• Automatic invoice generation
• Payment gateway integration
• Tax calculation (GST/VAT)
• Split billing, discounts, refunds

📊 4. Reporting & Analytics

• Daily revenue reports
• Occupancy reports
• Guest history and trends
• Customizable dashboards

📱 5. Channel Manager Integration

• Sync with OTAs (Booking.com, Agoda, etc.)
• Manage inventory and rates centrally
• Prevent overbooking

👥 6. Customer Relationship Management (CRM)

• Guest profiles and preferences
• Loyalty programs
• Email/SMS marketing integration

🧾 7. Housekeeping Management

• Room cleaning schedules
• Staff task assignment and status
• Laundry and minibar tracking

🧑‍🍳 8. Restaurant & POS Integration

• Order management (room service & restaurant)
• Billing with room charges
• Kitchen display system (KDS)

🛡️ 9. Security & User Management

• Role-based access control
• Audit logs and data backups
• GDPR/compliance tools

🛠️ 10. Maintenance Management

• Track repair requests
• Asset management
• Staff assignment